Privacy Policy
Effective date: October 1, 2026
Ozark Mountain Popcorn ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website (ozarkmountainpopcorn.com), our retail shop in Springfield, Missouri, our email newsletters, our text message (SMS) program, and events where we collect sign-ups.
Information We Collect
Information you give us:
- Contact details such as your name, email address, phone number, and mailing/shipping address
- Order details such as products purchased, billing address, and order history (payment card numbers are handled by our payment processors and are not stored by us)
- Sign-up details when you join our email or text list, enter a giveaway, or fill out a form (for example, your birthday or favorite flavors if you choose to share them)
- Anything you send us when you contact us by email, phone, or social media
Information collected automatically:
- Device and browsing information such as IP address, browser type, pages viewed, and referring site
- Cookies, pixels, and similar technologies used by our website, analytics, and advertising tools
- Shopping cart activity, such as items you add to your cart and whether you complete checkout
- Email and text engagement, such as whether a message was opened or a link was clicked
How We Use Your Information
- To process, ship, and support your orders, including order and shipping updates
- To send marketing emails and text messages you have signed up for
- To send reminders about items left in your shopping cart
- To run giveaways, promotions, rewards, and fundraisers, and to contact winners
- To respond to your questions and provide customer service
- To understand how our website and messages are used and improve them
- To show relevant ads for our products on social media and other websites
- To prevent fraud, keep our site secure, and comply with the law
Shopping Cart Reminders
Our website uses cookies and similar technologies to keep track of items you add to your shopping cart, including when you leave items in your cart without checking out. We use this information to determine when to send cart reminder messages by email and, if you have opted in to our text program, by text message.
Text Messaging (SMS)
If you opt in to our text message program, we collect your mobile phone number and a record of your consent (the date, time, and method of your opt-in). We use your mobile number only to send you the messages you agreed to receive, which may include promotions, new flavors, event updates, giveaways, and cart reminders. Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe or HELP for help. Consent to receive marketing texts is not a condition of any purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
See our SMS Terms at ozarkmountainpopcorn.com/sms-terms/ for full program details.
If you join our email list, we send newsletters, promotions, and updates. Every marketing email includes an unsubscribe link. Even after you unsubscribe, we may still send emails about your orders.
How We Share Your Information
We do not sell your personal information. We share it only with:
- Service providers that help us run our business, such as our e-commerce platform, point-of-sale system, payment processors, email and text messaging platform, shipping carriers, and website hosting and analytics providers. They may use your information only to provide services to us.
- Advertising partners (such as Meta/Facebook) through cookies and pixels on our website, to measure and show ads. You can limit this using the choices described below.
- Legal and safety purposes, when required by law or to protect our rights, customers, or others
- A buyer or successor, if our business is sold or reorganized
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Your Choices
- Cookies: you can block or delete cookies in your browser settings. Some site features, like the shopping cart, may not work without them.
- Ads: you can adjust ad preferences in your Facebook/Instagram settings or visit optout.aboutads.info.
- Email: click "unsubscribe" in any marketing email.
- Text: reply STOP to any text from us.
- Do Not Track: our website does not currently respond to browser "Do Not Track" signals.
Your Rights
You may ask us to access, correct, or delete the personal information we have about you by contacting us using the information below. We will respond within a reasonable time. Depending on where you live, you may have additional rights under your state's law, and we will honor requests as required.
How We Protect and Keep Your Information
Our website uses SSL encryption, and we work with service providers that use industry-standard security. No system is 100% secure, but we take reasonable steps to protect your information. We keep information only as long as needed for the purposes described here, or as required by law (for example, tax and accounting records).
Children
Our website and marketing programs are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.
Changes to This Policy
We may update this policy from time to time. When we do, we will change the effective date at the top of this page.
Contact Us
Ozark Mountain Popcorn
1433 S. Glenstone Ave., Springfield, MO 65804
(417) 866-5555
team@ozarkmountainpopcorn.com